David, I just want to take a moment to thank you, Auto-Use, and the entire staff and management at Auto-Use for taking care of my wife and son by putting them into vehicles that are safe and reliable.It has been a long, long time since we've been able to feel, for even a moment, that things are starting to turn around for us and the economy. Since Lucent got rid of everyone I/we have been fighting to keep our heads above water and feel like we belong with everyone else in society. Some of the things we've had to drive would scare even the calmest person. Really! I am and will be letting everyone I know what your business does and I alone appreciate very much the consideration of a company helping those who have been hit by hard times (8 long years) and have some hope that things might be turning around after all these years! God Bless Glen
You probably hear from many customers appreciating their car buying experience and the professional and friendly atmosphere at Autouse. But what happens when, through no ones fault, a mechanical problem arises and a customer needs help. Well at Autouse the professional and friendly staff did not try to coverup or minimize the problem, they immediatly put their best mechanical staff on the job and and when it could not be quickly resolved, I received a full refund, and then purchased the car I should have bought in the first place. This a company that stands behind it's cars, and it's customers. It is a rare pleasure dealing with people with such high INTEGRITY. Thanks
I just want to say THANK YOU!! I am driving the Red 2013 VW Beetle and couldn't be happier! I live on Cape Cod and its quite a ride to Andover,but no worries!! My car was delivered to me registered and clean with a fresh oil change too!! Thank you for keeping the memory alive of my first car in 1985...a Red 1969 VW Bug,2-speed automatic!!
Excellent Company and service
This is now coming onto my third car from AutoUse. There service and customer management is the best I have had from any dealership. They go above and beyond without any sales tactics to get you into the car you desire. Especially must thank Dave Parker for all his help and would recommend him for anyone using AutoUse. Once again thank you for the great experience you provide.
Best all around
I've been a customer for 8 years and I can't express my gratitude for these guys. They go above and beyond they exceed my expectations. If you want a good car & good service here is the place. No matter what your needs and concerns are you will be treated courteously and respectfully. They put there customers first. Thanks Autouse & my favorite sales rep S.Bannon!!!
The Way It Should Be...
Both my son (Doug) and myself were looking at used SUV's for Doug. We looked online to cover as much as possible. We went to several dealers and got the usual B.S. and high pressure. When we called and went to the Auto-Use dealership... All that changed. We spoke with Steve Lesaffre in Sales and he was very pleasant. He listened to what we were interested in and clearly explained things to us. There was NO pressure, NO B.S., and NO nonsense. The little things that make a used car a used car were fixed, the car was washed and a full tank of gas. The price was also very good. There was professionalism from start to finish. You owe it to yourself to see Steve at Auto-Use when looking for another vehicle. Two (2) Happy Customers, Richard & Doug Baker
Richard & Douglas Baker
I've bought many cars over the last 30 years but Autouse, by far, has been my best experience. Every person I dealt with has been courteous, attentive, and straightforward; characteristics hard to find at most places. Ed Baroffio, the sales rep., did a terrific job and made the car buying process simple and efficient. My car has been great and I will definitely be visiting AutoUse for my future car purchases.
Love the Car
I love my new car; I walked into the dealership with doubt on my mind. I knew the dealership would ask us to put more money down because of credit history or not approve us for the loan. Seth Bennon is the best salesmen I have ever encountered; He allowed our first experience leasing a vehicle wonderful. Auto- use has inherited a lifelong customer. I love my 2010 Honda Accord and the payments work for us
I had gone into Auto Use thinking I was just going to look at a car. The people there were great! They got me into a car the suited me. Within 3 days I drove my new car off the lot. Anyone that does not have the greatest credit they will help you build it. I am a satisfied customer.